Monthly Subscription Boxes Terms and Conditions

Please review the terms and conditions carefully; by browsing or purchasing on this site, you agree to these terms and all online policies including Privacy and Shipping & Returns.

By using this website, you guarantee that you have read, understood and agreed that you;

  1. Have the capacity to comply to this agreement and the authority to decide to this agreement
  2. Agree to these terms and conditions
  3. Agree to comply with all local rules and laws.

For Your Mind Boxes reserves the right to change terms and conditions at any time and without notice. These changes are effective immediately. It is your responsibility as the user to read and understand changes to the terms and conditions. 

Subscription -

Agreeing to subscribe means committing to pay the subscription fee for the delivered goods within the mutually agreed term.

Subscription Boxes can be paid upfront or on a month to month basis. This is the choice of the customer to make. There is no contracts for our Subscription Boxes but if you choose to purchase up front, it is the responsibility of the customer to understand our refunds and returns policy below.

Discounts only apply to customers who purchase 6 months upfront. Discounts will be taken into account if a refund is needed.

NDIS 

NDIS participants MUST provide a supporting letter/email to us BEFORE purchasing a Subscription Box using their NDIS funds. We will charge NDIS clients out at the beginning of the month, before shipment is due, to ensure orders are shipped at the same time as the rest of our community. 

Cancelling your subscription

Customers who prepurchase boxes and would like to cancel BEFORE the box has been shipped out will need to refer to our refund policies below. 

Customers CAN NOT cancel after a box has been shipped. 

 

Price

Prices are all displayed and quoted in Australian Dollars. For Your Mind Boxes reserves the right to change prices without notice.

Refunds and Returns

If a customer has pre-purchased a box and would like to cancel BEFORE the Subscription Box has been sent, the customer will be refunded 50% of the total cost they paid at the time of purchase. This is to cover supply costs, admin fees and any extra fees For Your Mind Boxes will occur with a cancelled order. NO EXCEPTIONS.

There is NO change of mind or cancellations AFTER the Subscription Box has been sent, NO EXCEPTIONS. 

In the unlikely event there is an issue with any products supplied by For Your Mind Boxes, customers have 10 business days from arrival to their shipping address to notify For Your Mind Boxes. Customers MUST submit a CLEAR photo or video to hello@foryourmindboxes.com.au and have a clear description of the faults. For Your Mind Boxes will offer a refund for that product minus tax and admin fees or a replacement if possible, free of charge.